Terms of Service

Effective Date: February 19, 2026

1. Overview

By accessing or using FutGuru ("we," "our," or "us"), including our website at futguru.com and the FutGuru Chrome extension (together, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service.

2. Non-Affiliation

FutGuru is not affiliated with, endorsed by, sponsored by, or connected to EA Sports or Electronic Arts Inc. in any way. "EA FC," "FIFA," and related names and marks are trademarks of Electronic Arts Inc.

Use of the Service in connection with your EA FC account may violate EA's own Terms of Service. You assume full responsibility for any consequences, including account restrictions or bans imposed by EA Sports. FutGuru bears no liability for any actions taken by EA Sports against your account.

3. The Service

FutGuru is a Chrome extension that helps EA FC players solve Squad Building Challenges (SBCs) by reading player inventory and coin balance data from your EA FC account to generate optimized squad suggestions.

The free tier includes a limited number of SBC solves per day. Unlimited access requires an active paid subscription.

4. Account Registration

To use the Service, you must create an account using a valid email address and password, or via Google OAuth. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use at contact@futguru.com.

You may not share your account with others or create multiple accounts to circumvent usage limits.

5. Subscriptions & Payments

Subscriptions are billed on a recurring basis via Stripe.

  • Payments are charged at the start of each billing cycle.
  • You may cancel your subscription at any time through your account dashboard or the Stripe customer portal; access to paid features will continue until the end of the current billing cycle.
  • Prices are displayed at the time of purchase and may be updated with prior notice.

6. Refunds & Cancellations

6.1 General Refund Policy

All subscription payments are non-refundable, except where required by law or in exceptional circumstances approved at our sole discretion.

We may consider refunds in the following circumstances:

  • Accidental duplicate charges or billing errors on our part.
  • Technical issues that prevent access to the Service for an extended period, subject to verification.
  • Where required by applicable consumer protection law.

Refund requests must be submitted within 14 days of the charge date by contacting contact@futguru.com with your account details and reason for the request.

6.2 Cancellation Policy

You may cancel your subscription at any time. Cancellation will prevent future charges but will not result in a refund for the current billing period. Your access to paid features will continue until the end of your current billing cycle.

Stripe (Web): Cancel through your account dashboard or the Stripe customer portal.

6.3 Brazilian Consumer Rights (CDC)

If you are located in Brazil, you may have the right to cancel your subscription within 7 (seven) calendar days of purchase and receive a full refund, in accordance with Article 49 of the Brazilian Consumer Defense Code (CDC — Law No. 8.078/1990), provided the purchase was made remotely (online). To exercise this right, contact us at contact@futguru.com within 7 days of the purchase date.

6.4 EU/UK Consumer Rights

If you are located in the European Union or United Kingdom, you may have the right to cancel within 14 days of purchase and receive a full refund, provided you have not used the Service during this period. If you have used the Service, a proportional deduction may apply. To exercise this right, contact us at contact@futguru.com within 14 days of purchase.

6.5 Partial Refunds

We do not generally provide partial refunds for unused portions of a subscription period. Exceptions may be considered on a case-by-case basis at our sole discretion.

7. Acceptable Use

You agree not to:

  • Use the Service for fraudulent, abusive, or illegal purposes.
  • Attempt to access, scrape, reverse-engineer, or interfere with EA Sports' systems or servers.
  • Share your account credentials with others.
  • Reverse-engineer, copy, redistribute, or resell the Service or any part of it without our explicit written permission.
  • Use automated tools, bots, or scripts to abuse the Service or circumvent usage limits.
  • Use the Service to gain unfair advantages in ways that violate EA's Terms of Service or harm other players.

8. EA FC Account Data

When you use the FutGuru extension while logged into EA FC, the extension accesses your player inventory and coin balance to generate SBC solutions. By using the Service, you authorize FutGuru to read this data for the sole purpose of providing SBC solving functionality.

We do not store, sell, or share your EA FC account data with any third parties. See our Privacy Policy for full details.

9. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, express or implied. We do not warrant that:

  • The Service will be uninterrupted, error-free, or available at all times.
  • SBC solutions generated will be optimal, accurate, or executable given your specific account state.
  • The Service will remain compatible with future changes to EA FC or EA's platform.

10. Limitation of Liability

To the maximum extent permitted by applicable law:

  • Our total liability to you for any claim arising from your use of the Service is limited to the amount you paid in the 3 months preceding the event giving rise to the claim.
  • We are not liable for indirect, incidental, consequential, or special damages, including but not limited to loss of in-game assets, EA account restrictions, or missed SBC opportunities.
  • We are not responsible for any actions taken by EA Sports against your account as a result of your use of the Service.

Nothing in these Terms limits liability that cannot be excluded by law (including applicable consumer protection rights).

11. Termination

We reserve the right to suspend or terminate your account and access to the Service at any time, with or without notice, if we determine that you have violated these Terms or are abusing the Service. Upon termination, your right to access the Service ceases immediately.

12. Changes to These Terms

We may update these Terms from time to time. When we do, we will update the Effective Date at the top of this page. Continued use of the Service after changes constitutes your acceptance of the updated Terms.

13. Governing Law

These Terms are governed by the laws of Brazil. Any disputes arising from these Terms or the use of the Service shall be subject to the jurisdiction of the courts of São Paulo, Brazil, without prejudice to the rights of consumers in other jurisdictions under their local applicable laws.

14. Contact

For support or questions about these Terms, contact us at:

contact@futguru.com